Return Policy
RETURN POLICY
CLIMAPARTS strives to achieve 100% customer satisfaction by providing high quality products.
AFTER YOU RECEIVE THE ARTICLE
If you are not satisfied with the reason, you can return it within 30 days from the date the item was delivered.
US ON RECEIVING A RETURN OF THE ITEM
We upon receipt will inspect the returned items, only if it is in the original package without alterations in any way if it remains unused in perfect condition and with all accessories replaced any item received.
SHIPPING OF RETURN
- The guarantee delivery is paid by the buyer. (Except that the buyer has received a defective item or an incorrect item)
THE REFUND
The refund can be of the money or replacement of the article. (Subject to the choice of the buyer).
RESTOCKING FEE
Any item returned is subject to a 20% restocking fee unless the buyer has received a defective item or an incorrect item.
INTERNATIONAL ORDERS
Returns / exchanges are not accepted on international orders.
TIPS
To avoid delays or receive incorrect parts, the buyer can contact us or go to our search engines.
- Use the online chat, We can help you order to order the correct part.
- Use the search by Vehicle.
- It is essential for us that the buyer sent us an email before returning any item, to be attentive and offer the priority it deserves.
- We recommend our customers to use a delivery system (tracking number or delivery confirmation).
Also, when returning an item, it is a good idea to secure the package, we can not be responsible for the loss of packages.
